My Care Plan: a human-centred tool for advance care planning

About MY Care Plan

My Care Plan is an advance care planning and innovation-focused insight generation tool. Through collaborative visualization, the tool helps patients, families, and care providers to better imagine the continuum of care.

Drawing on standard journey maps utilized by service design practitioners, as well as the Canadian Hospice Palliative Care Association’s Square of Care, My Care Plan consists of two axes. The X-axis lists time-related stages (e.g. diagnosis, treatment), while the Y-axis lists experiential components (e.g. thoughts, feelings, actions, and actors). Together, they allow collaborators to imagine how health care journeys and experiences intersect at touchpoints - places where emotional or physical challenges may arise.

By visualizing how different care settings and treatment options influence experiences over time, Care Plans can elucidate more informed care decisions among patients, family members and care providers, and facilitate innovations in the care experience.

PUBLICATIONS

Canadian Hospice & Palliative Care Association | AVISO Magazine
 

CONFERENCE PRESENTATIONS

Donia, J. (2017, June). Using design tools to get patients talking. Poster presented at the annual meeting of Health Shared Services Ontario, Toronto, ON.  

Donia, J. (2017, September). Visualization methods for advance care planning: a co-design approach. Poster presented at the annual meeting of the Canadian Hospice and Palliative Care Association, Ottawa, ON.